Effective Date: August 5, 2026

At Samruddhi Hospitality, we strive to provide comfortable, secure, and hassle-free accommodation for all our residents. We encourage you to read this Refund Policy carefully before making any booking or payment.

1. Booking Confirmation

• A booking is considered confirmed only after the required advance payment has been successfully received.
• All bookings are subject to room availability at the time of confirmation.

2. Cancellation Before Check-in

Refund eligibility depends on the cancellation date:

• 7 or more days before the scheduled check-in: 100% refund of the booking amount (excluding payment gateway or transaction charges, if applicable).
• 3–6 days before the scheduled check-in: 50% refund of the booking amount.
• Less than 72 hours before check-in: No refund will be provided.

3. Cancellation After Check-in

• Once a resident has checked in and occupied the room, the booking amount and admission charges are strictly non-refundable.
• Monthly rent already paid is non-refundable unless otherwise approved by the management.

4. Security Deposit

If a security deposit has been collected, it will be refunded at the time of vacating the hostel, subject to:

• Successful room inspection.
• Clearance of all outstanding dues.
• Return of room keys/access cards.
• No damages beyond normal wear and tear.

Any pending charges or repair costs for damages will be deducted from the security deposit before the refund is processed.

5. No-Show Policy

If a resident fails to check in on the scheduled date without prior notice, the booking will be treated as a "No-Show", and no refund will be issued.

6. Early Departure

If a resident vacates the hostel before the completion of the paid accommodation period, no refund will be issued for the unused stay, unless approved by the management under exceptional circumstances.

7. Refund Processing

• Approved refunds will be credited to the original payment method.
• Refunds are generally processed within 7–10 business days, depending on the respective bank or payment service provider.

8. Non-Refundable Charges

The following charges are non-refundable:

• Registration or admission fees.
• Documentation charges.
• Maintenance charges.
• Payment gateway or transaction fees.
• Government taxes already remitted.

9. Exceptional Circumstances

Refund requests arising from medical emergencies or other exceptional situations may be considered on a case-by-case basis at the sole discretion of the management of Samruddhi Hospitality.

10. Contact Us

For any questions regarding refunds or cancellations, please contact us:

Samruddhi Hospitality

Email: info@samruddhihospitality.com
Phone: +91 9067755557 / +91 9607755557